Privacy Policy

At PortaCourts, we take your privacy seriously. This policy explains what information we collect, how we use it, and what choices you have. By using our website at portacourts.com, you agree to the practices described here.

Information We Collect

When you shop with us or create an account, we may collect:

• Contact info --- your name, email address, and phone number
• Shipping address --- so we can deliver your order
• Payment info --- processed securely through Stripe (we never see or store your full card number)
• Account details --- if you create an account, your login credentials and order history
• Usage data --- how you browse and interact with our site (pages visited, device info, browser type)

How We Use Your Information

• Fulfill and ship your orders
• Send order confirmations and shipping updates
• Respond to your questions and support requests
• Send occasional updates about new products or promotions (you can opt out anytime)
• Improve our website, products, and customer experience
• Prevent fraud and keep our platform secure

Third-Party Services

We work with a small number of trusted partners to run our business:

• Stripe --- processes your payments securely
• Resend --- delivers transactional emails like order confirmations
• Analytics tools --- help us understand how people use our site so we can make it better

These services only receive the data they need to do their job and are bound by their own privacy policies. We never sell your personal information.

Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your cart, and understand how our site is being used. Most browsers let you control or disable cookies through their settings. Keep in mind that disabling cookies may affect some site features like staying signed in or keeping items in your cart.

Data Retention

We keep your personal information for as long as you have an account with us or as needed to fulfill your orders and provide support. We may also retain certain data as required by law (for example, tax and transaction records). When your data is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to:

• Access --- request a copy of the personal data we hold about you
• Delete --- ask us to delete your personal information
• Opt out --- unsubscribe from marketing emails at any time using the link in those emails

To exercise any of these rights, email us at support@portacourts.com.

Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll post the updated version on this page with a new effective date. We encourage you to check back occasionally.